Terms of Service

1.About R&C Barbershop

R&C Barbershop is a family-owned and operated barbershop serving customers in Montebello, California and surrounding communities.

R&C Barbershop provides barbering, haircut, grooming, and related services.

Information provided on our Website is intended to help customers learn about our business, services, pricing, location, hours, barbers, products, and ways to contact or visit us.

2.Website Use

You may use our Website for lawful, personal, and informational purposes.

You agree not to:

• Use the Website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our Website or systems
• Interfere with the Website's operation or security
• Introduce viruses, malicious software, or harmful code
• Attempt to circumvent Website security measures
• Scrape, copy, reproduce, or exploit Website content for unauthorized commercial purposes
• Impersonate another individual
• Submit false, misleading, abusive, or fraudulent information
• Use automated systems to disrupt or overload the Website
• Use the Website in a manner that violates applicable law

We reserve the right to restrict or terminate access to the Website when reasonably necessary to protect our business, customers, systems, or legal rights.

3.Walk-Ins

R&C Barbershop welcomes walk-in customers during normal business hours.

Walk-in service is subject to barber availability, customer volume, requested services, business hours, and other operational circumstances.

Being present at the shop does not guarantee immediate service or a specific wait time.

Wait times may vary.

Customers who need information regarding current availability may call R&C Barbershop at: (323) 246-6952

4.Online Check-In

R&C Barbershop may provide an online check-in feature through the Website.

The online check-in feature allows customers to provide information about when they are planning to visit the shop.

IMPORTANT:

AN ONLINE CHECK-IN IS NOT A GUARANTEED APPOINTMENT.

Submitting an online check-in does not guarantee:

• A specific appointment
• A specific service time
• Immediate service
• A specific wait time
• Availability of a particular barber
• Availability of a particular service
• Acceptance of the requested date or time

Actual availability may depend on walk-in traffic, barber schedules, service duration, staffing, business conditions, and other circumstances.

If you need a particular barber or want to confirm availability before visiting, please call R&C Barbershop at: (323) 246-6952

5.Barber Availability

Information about R&C Barbershop's barbers may be provided on our Website.

Customers may request a particular barber, but R&C Barbershop does not guarantee that a requested barber will be available at a particular date or time.

Barber schedules may change without notice because of illness, emergencies, vacations, scheduling changes, customer volume, or other circumstances.

Please call (323) 246-6952 if you would like to confirm current availability.

6.Service Information

We make reasonable efforts to provide accurate descriptions of services offered by R&C Barbershop.

However, services displayed or described on the Website may change, be discontinued, or be temporarily unavailable without notice.

Not every hairstyle, haircut, grooming service, or customer request can necessarily be represented on the Website.

Customers with questions regarding a particular haircut or service should contact R&C Barbershop before visiting.

R&C Barbershop reserves the right to determine whether a requested service can reasonably and safely be performed.

7.Pricing

Prices displayed on our Website are provided for general informational purposes.

PRICES MAY VARY AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Website pricing may not always reflect the most recent in-store pricing.

Actual pricing may also vary when appropriate based on the service requested, hair length, hair condition, complexity, additional services, or other factors relevant to the requested service.

For the most current and accurate pricing, please contact R&C Barbershop directly at: (323) 246-6952

A price displayed on the Website should not be interpreted as a guaranteed quote unless expressly confirmed by R&C Barbershop.

R&C Barbershop reserves the right to correct pricing errors.

8.Business Hours

Business hours displayed on the Website are provided for customer convenience.

Hours may change without notice due to:

• Holidays
• Emergencies
• Staffing
• Special events
• Maintenance
• Weather
• Business needs
• Other circumstances

Customers who need confirmation that the shop is open should call: (323) 246-6952

9.Haircut and Grooming Results

R&C Barbershop aims to provide quality professional services.

However, haircut and grooming results can vary depending on factors including:

• Hair type
• Hair texture
• Hair length
• Existing haircut
• Hair condition
• Growth patterns
• Customer instructions
• Requested style
• Reference photographs
• Individual expectations

A photograph or reference image may be used to communicate a desired style, but R&C Barbershop cannot guarantee that the finished result will be identical to a photograph or another person's haircut.

Customers are encouraged to communicate their preferences clearly with their barber before and during the service.

10.Children's Services

R&C Barbershop provides haircut services for children.

A parent, legal guardian, or responsible adult should supervise minors as appropriate while at the barbershop.

Parents and guardians are responsible for communicating haircut preferences and any information reasonably necessary for the child's service.

Children should not be left unattended at the shop unless specifically permitted by the parent or guardian and accepted by R&C Barbershop.

The Website is intended for a general audience and is not designed to solicit personal information directly from children under 13.

11.Products and Inventory

R&C Barbershop may display hair, grooming, styling, or other products on the Website.

Product availability is not guaranteed.

Inventory may vary and may change without notice.

A product displayed on the Website may be:

• Temporarily unavailable
• Out of stock
• Discontinued
• Replaced
• Available in limited quantities

Customers interested in a particular product should call R&C Barbershop at (323) 246-6952 to confirm current availability.

Product prices may also change without notice.

12.Product Information

We make reasonable efforts to accurately describe products displayed on our Website.

Product packaging, ingredients, formulations, appearance, sizes, manufacturer information, and availability may change.

Customers should review the manufacturer's labeling and instructions before using a product.

If you have allergies, sensitivities, skin conditions, or other concerns regarding a product, review its ingredients and consult an appropriate healthcare professional when necessary before use.

R&C Barbershop does not manufacture most third-party products sold or displayed at the shop and is not responsible for changes made by third-party manufacturers.

13.AI Chatbot

Our Website may include an artificial intelligence-powered chatbot or automated assistant.

The chatbot is provided for general customer assistance and convenience.

It may help customers with questions concerning:

• Business hours
• Location
• Services
• General pricing information
• Barbers
• Walk-ins
• Online check-in
• Products
• General business information

Although we make reasonable efforts to provide the chatbot with accurate information, AI-generated responses may occasionally be incomplete, inaccurate, outdated, or misunderstood.

CHATBOT RESPONSES ARE NOT GUARANTEED TO BE ACCURATE.

The chatbot cannot guarantee:

• Pricing

• Appointment times

• Check-in times

• Wait times

• Barber availability

• Product availability

• Service availability

For important or current information, customers should contact R&C Barbershop directly at: (323) 246-6952

14.Information Submitted to the Chatbot

Information voluntarily provided through our chatbot may be processed to answer questions, provide customer assistance, respond to inquiries, and operate our customer communication systems.

Do not submit highly sensitive information through the chatbot, including:

• Social Security numbers
• Banking information
• Credit card information
• Passwords
• Government identification numbers
• Sensitive medical information

Use of personal information submitted through the Website is also governed by our Privacy Policy.

15.Customer Communications

When you voluntarily provide your telephone number or email address, R&C Barbershop may use that information to respond to your request and communicate with you regarding your interaction with our business.

Communications may include:

• Responses to inquiries
• Check-in communications
• Customer service messages
• Service-related communications
• Requested follow-ups
• Other communications you have authorized

Where required by law, marketing communications will be subject to appropriate consent requirements.

16.SMS/Text Message Terms

If you expressly consent to receive text messages from R&C Barbershop, we may send text messages to the mobile number you provide.

Messages may include customer service, check-in, service-related, follow-up, or promotional communications, depending on the consent you provided.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary.

Message and data rates may apply.

Mobile carriers are not responsible for delayed or undelivered messages.

You may opt out of eligible marketing text messages at any time by replying STOP.

Where supported, you may reply HELP for assistance.

After an opt-out request, you may receive a final message confirming your opt-out.

You may still receive non-marketing communications when permitted by law and reasonably necessary in connection with a transaction, request, or service.

Do not provide a telephone number that you do not own or have authorization to use.

17.Email Communications

If you provide your email address, R&C Barbershop may use it to respond to inquiries and provide communications related to your interaction with our business.

If promotional emails are sent, recipients may unsubscribe using the unsubscribe mechanism provided in the email where applicable.

Opting out of promotional emails does not necessarily prevent R&C Barbershop from sending non-promotional messages related to a customer inquiry, transaction, or requested service.

18.Privacy

Your use of our Website is also subject to the R&C Barbershop Privacy Policy.

Our Privacy Policy describes how personal information may be collected, used, disclosed, and protected.

The Privacy Policy should be read together with these Terms.

19.Third-Party Services and Links

Our Website may contain links to or integrations with third-party websites or services, including:

• Mapping services
• Social media platforms
• Review platforms
• Communication providers
• Analytics services
• Online software providers
• Other third-party services

R&C Barbershop does not control independent third-party websites or their policies.

Your use of a third-party website or service is governed by that provider's terms and privacy policies.

A link to a third-party service does not necessarily constitute endorsement of all content or practices of that third party.

20.Website Availability

We aim to keep our Website reasonably accessible and operational.

However, we do not guarantee that the Website will always be:

• Available
• Error-free
• Uninterrupted
• Secure
• Compatible with every device
• Free of technical issues

The Website may be temporarily unavailable because of maintenance, updates, internet disruptions, hosting problems, technical failures, cybersecurity incidents, or circumstances outside our reasonable control.

21.Website Information

We make reasonable efforts to keep information on the Website accurate and current.

However, errors or outdated information may occasionally occur.

This may include information relating to:

• Prices
• Hours
• Services
• Barber availability
• Product inventory
• Product descriptions
• Business information

R&C Barbershop reserves the right to correct errors, inaccuracies, or omissions and update Website content without prior notice.

22.Intellectual Property

Unless otherwise stated, the Website and its original content are owned by or licensed to R&C Barbershop.

This may include:

• R&C Barbershop branding
• Logos
• Website design
• Graphics
• Photographs
• Videos
• Written content
• Service descriptions
• Marketing materials
• Other original Website materials

These materials are protected by applicable intellectual property laws.

You may view the Website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, sell, republish, commercially exploit, or falsely represent R&C Barbershop content as your own without authorization, except where permitted by law.

23.Customer-Submitted Content

If you voluntarily submit photographs, reviews, testimonials, feedback, or other content to R&C Barbershop, you represent that you have the right to provide that content.

R&C Barbershop will not use a customer's photograph or testimonial in advertising solely because it was submitted through a customer-service channel.

Separate permission may be requested when appropriate for promotional use.

24.Reviews and Feedback

Customers may voluntarily provide reviews, comments, suggestions, or other feedback.

Feedback may be used to improve R&C Barbershop's services and customer experience.

Reviews submitted to independent third-party platforms are also subject to the terms and policies of those platforms.

25.Acceptable Conduct

When interacting with our Website, chatbot, forms, or communications systems, you agree not to:

• Harass or threaten others
• Submit discriminatory or abusive content
• Send spam
• Submit malicious software
• Attempt to compromise our systems
• Impersonate another person
• Use false contact information for fraudulent purposes
• Attempt to exploit automated systems

We reserve the right to block or restrict misuse of our online systems.

26.Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS ONLINE FEATURES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

R&C BARBERSHOP DOES NOT GUARANTEE THAT THE WEBSITE OR ITS CONTENT WILL ALWAYS BE ACCURATE, COMPLETE, CURRENT, UNINTERRUPTED, OR ERROR-FREE.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded under applicable consumer protection laws.

27.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, R&C BARBERSHOP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING SOLELY FROM USE OF, OR INABILITY TO USE, THE WEBSITE OR ITS ONLINE FEATURES.

This limitation does not exclude liability that cannot legally be limited or excluded under applicable law.

Nothing in these Terms is intended to waive rights that consumers may have under applicable California or federal law.

28.Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, claims, or expenses resulting from your unlawful misuse of the Website, your violation of these Terms, or your infringement of another person's rights.

This provision does not apply to the extent prohibited by law.

29.Changes to Services

R&C Barbershop may add, modify, suspend, or discontinue Website features or business offerings when appropriate.

This may include changes to:

• Services
• Pricing
• Hours
• Website features
• Online check-in
• Chatbot functionality
• Product offerings
• Communication options

Changes may occur without prior notice unless notice is legally required.

30.Changes to These Terms

We may update these Terms periodically to reflect changes to our Website, services, technologies, business practices, or legal requirements.

When these Terms are updated, we may revise the “Last Updated” date at the top of this page.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

31.Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in these Terms prevents a consumer from exercising rights or remedies available under applicable law.

32.Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

33.No Waiver

If R&C Barbershop does not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce that provision later.

34.Entire Agreement

These Terms, together with our Privacy Policy and any additional terms expressly presented for a particular Website feature, constitute the agreement governing use of the R&C Barbershop Website.

Separate terms may apply to in-person transactions, third-party platforms, or specific promotions.

35.Contact Us

Questions regarding these Terms may be directed to:

36.Final Customer Notice

Please remember:

Walk-ins are welcome.

Online check-in does not guarantee an appointment, specific service time, wait time, or particular barber.

Prices may vary and are subject to change without notice.

For the most current prices, business hours, barber availability, service availability, or product availability, please call R&C Barbershop directly at: (323) 246-6952